Excellent costumer service, nice waiting area, fast and professional service, definitely I would recommend this place.
Recently had my car serviced and repaired at this dealership...Exceptional customer service. See service advisor Bryan M....five stars for him....
First used car we have bought from a dealership, so we were a little nervous of what to expect. However, our sales rep, Mike D. made the car buying experience a breeze. He was very responsive to emails, was not pushy like many sales reps can be and answered all our questions. I would highly recommend anyone in the market for a new or used car to visit the dealership and ask for Mike D.
So far, great customer service
I recently had my car Serviced due to a manufacturers recall at BMW of Annapolis. During the recall service, it was noted more repairs were needed. Jane King and her manager Eric Fischer went so far above and beyond to help me understand the process and ultimately what was wrong with my car. I was skeptical of repairs performed by dealers prior to my recent experience with Jean, Eric, and the rest of the team at BMW of Annapolis. Kudos!