Customer Testimonials

Google logo
Google Sep 21, 2017
 
Yelp logo
Yelp Sep 8, 2017
 

The service at BMW of Annapolis was fantastic. I called ahead to schedule an appointment to test drive the car I was considering. Darrin "Griff" Griffen met me the following morning and took me for a thorough drive to get a real feel for the car.  I informed Griff that I would be away for a couple of months, and was interested in making my purchase in December. Despite not being an immediate potential customer, Griff treated me great and did not try to pressure me into buying ahead of my schedule. Because of the great service and the availability of the previous year model, I opted to purchase my BMW now.  The car is amazing and out performed the other two makes I had been considering. BMW of Annapolis and Griff have earned my follow-on business for future vehicle purchases. Thanks.

Read more at Yelp

Google logo
Google Aug 24, 2017
 

Service was great my only down fall would be there was no military discount nor first responder discount every penny count and since it is a dealer you are going to be paying more....... Also needs more locations Delaware has no mini dealership/service dept.

Read more at Google

Google logo
Google Jul 18, 2017
 

Great service yesterday. Very friendly, no high pressure to buy other services. I ended up even having less done than I expected. I dropped off my car, but the waiting room was very inviting, and they offered refreshments both times I was on site.

Read more at Google

Google logo
Google Jul 10, 2017
 

I wanted to take the time to thank my service advisor Jennifer and the Technicians who fixed my car after Mini of Montgomery carelessly broke my car while it was in their dealership. Jennifer was nice and had great customer service. I was done in less than 2 hours!

Read more at Google

Yelp logo
Yelp Jul 8, 2017
 

I wanted to take the time to thank my service advisor Jennifer and the Technicians who fixed my car after Mini of Montgomery carelessly broke my car while it was in their dealership. Jennifer was nice and had great customer service. I was done in less than 2 hours!

Read more at Yelp

DealerRater logo
DealerRater Jul 8, 2017
 

I wanted to take the time to thank my service advisor Jennifer and the Technicians who fixed my car after Mini of Montgomery carelessly broke my car while it was in their dealership. Jennifer was nice and had great customer service. I was done in less than 2 hours!

Read more at DealerRater

Cars logo
Cars Jul 8, 2017
 

I wanted to take the time to thank my service advisor Jennifer and the Technicians who fixed my car after Mini of Montgomery carelessly broke my car while it was in their dealership. Jennifer was nice and had great customer service. I was done in less than 2 hours!

Read more at Cars

Google logo
Google Jun 30, 2017
 
Google logo
Google Jun 28, 2017
 

I took my mini to the Towson dealer and was told I needed a brand new valve cover to fix a leak $700 fix. I took the car into Annapolis and they told me they just needed to fix the seals $315 fix. I will be taking my car to Annapolis from now on. Also I found out about a death in the family while at the service appt and the staff was kind, brought me water and helped me leave as fast as possible. They have my business for life.

Read more at Google


Leave Us A Review